Process of Registering A ComplainT

Belmont Long Term Care

We welcome the opportunity to address any issue you may have by speaking directly with the Administration staff, calling us at (613) 968-4434 or by contacting us here using the button below.

Call the Ministry

Complaints regarding Belmont Long Term Care Facility can be made directly to the Long-Term Care Family Support Action Line:

Toll-free 1-866-434-0144

Hours of operation: 8:30 a.m. – 7:00 p.m. 7 days a week

The person who answers the call will:

Take down the complainant’s information
Ask some questions
Give the information to an inspector for follow-up

The complainant will hear back with two business days.

Write to the Ministry

Send a written letter, by mail, to:

Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St. W. 11th Floor
Hamiltion, ON L8P 4Y7

The complainant will receive a reply letting them know that the ministry has received the complaint. The complaint will be forwarded to an inspector who will look into the matter.